Whitmore Lake Auto Repair

5

I wish I could give The Hamburg Garage 10 stars! My day started rough when I discovered that I had my second flat tire of the month. I called up The Hamburg Garage and Dan was very helpful, even recommending a tow company that would come out and put on my spare for me (I did not feel confident doing it myself on gravel) instead of towing so as to save me money. Once I arrived at The Hamburg Garage the guys fixed my tire very quickly and affordably. They also adjusted my tire pressure on my other tires and topped off my fluids for no additional charge. I've previously taken my car to a mechanic 20 miles away but will be returning to The Hamburg Garage for all of my future repair needs. Highly recommend!

KC, Thank you for the kind words. We are always striving to provide the best customer service we can. When we find an opportunity to turn a bad day into a good one, we will always strive to make that happen for our customers.

- The Hamburg Garage
5

Dan and the rest of these guys are not only excellent mechanics but great people! Dan has a great way of explaining the way the car works to someone such as me, who knows not alot about cars. I love doing business with them. Prices are always fair.

Donna Marie, Thank you for the positive feedback. We always strive to ensure that we are communicating clearly with our customers. Continue to hold us to the high standards that we strive to meet!

- The Hamburg Garage
5

We are new in the area and I was looking for a local place to take our cars. I went to the Hamburg Garage for an oil change and rotation of my tires they did a great job with me as a customer. I listened to the conversations they had with the staff and other customers, pride in their repairs and a big warranty makes them stand apart. My husband is going to go there as well based on my experience.

Thank you, Susan, for the kind words and encouragement. We are happy to hear you had a positive experience at The Hamburg Garage with our staff and services. We work hard to provide our customers with the best personal service available, and knowing we have achieved that for you drives us to excel further. See you for your next oil change!

- The Hamburg Garage
5

Absolutely love going to these guys to get my car fixed. Dan is very easy to talk to and explains everything so well!! Joe has been great too as well as the other staff members when handling my car! Everyone is so friendly and they have made me feel so welcomed, as well as going out of their way to make sure my 2005 ford focus is still a safe and reliable car to use. I would always recommend this place to anyone who needs any type of car repair because you will always be happy with the results, the place is clean and the service they provide goes above and beyond expectations which is why I trust them every time!

Thank you for the kind words, Jackie. We are always here to help and provide the best service that everyone deserves. It's nice to know that our hard work pays off when we can keep a customer happy and safe.

- The Hamburg Garage
5

When my car was in trouble this week, I made it to the right place at the right time, and with the right people. Literally. My a/c stopped working earlier in the summer and my former (note the word: former) auto shop in the vicinity quoted me an unrealistic amount to replace the a/c pump. I refused and asked if I could run the car without compromising the rest of the motor parts with a "yes" response. Well, in my car's case, I couldn't as my pump rattled the last few days enough to damage my pulley system to other vital motor parts and my serpentine belt frayed (plus, a few other minor glitches). As this was occurring on Monday, I had to make a decision on who I go to for help asap, do I need to call for a tow, how will I get to appointments, work, kid's school? Then, I remembered the shop I passed for years on Hamburg Rd. I said a little prayer my son and I could make it six miles and I had my daughter follow me to rescue if & when it didn't make it to The Hamburg Garage. It did make it as my power-steering pump was seizing up and my charging system was shutting down in their lot, just 5 minutes from their closing time. Dan was at the desk to greet me, reassure me that the shop could help me, and with luck on my side, this one income family member didn't miss work or dropping her kid at school or getting to her kids dentist appointments, as Dan offered me a loaner car. Dan and the professional, personal service I have experienced over the last three days at The Hamburg Garage, solidified my future business. The quote was accurate ( a little under even), the replacement of the a/c system was $900 less than the outrageous quote I received earlier in the summer, the work and parts are guaranteed for two years, and I am back on the road of life in less than 48 hours. See you again soon (not too soon for my savings account's sake) for routine maintenance car care and thank you!

"The shop I passed for years" We are celebrating 100 years LOL! I am so glad you came to see us. It is very rewarding to know your car was repaired correctly and efficiently. We are thankful for your business.

- The Hamburg Garage
5

I have taken my vehicle to the Hamburg Garage a few times this year and would like to express my appreciation for the professional and prompt service that I received. The problems are quickly identified and repaired. Thanks to all employees at the Hamburg location, and have a wonderful and safe holiday.

5

Absolutely love going to these guys to get my car fixed. Dan is very easy to talk to and explains everything so well!! Joe has been great too as well as the other staff members when handling my car! Everyone is so friendly and they have made me feel so welcomed, as well as going out of their way to make sure my 2005 ford focus is still a safe and reliable car to use. I would always recommend this place to anyone who needs any type of car repair because you will always be happy with the results, the place is clean and the service they provide goes above and beyond expectations which is why I trust them every time!

Jackie, Thank you for the kind review. We are very happy to hear we are meeting the high expectations you should hold any service provider to! See you soon for some coffee!…See More

- The Hamburg Garage
5

🏆 The. Best. I could not be more pleased and more impressed. Clearly their other customers old and new feel exactly the same way. Just fantastic in every sense: the expertise, communication, professionalism, caring, quickness, attention to detail – even the restroom is really nicely done there! Highly recommend if you're anywhere near this area and not sure about where to take a particular vehicle, whatever the reason, go to these guys first!! You're gonna see what I mean and never want to deal with anyone else.

Kathryn, Thank you for the very kind review. You touched on some of our central goals for excellent customer service; expertise, good communication, professionalism, etc. From time to time we do fall short of meeting these goals, but when we meet or ex…See More

- The Hamburg Garage
5

Staying with a friend in Hamburg and my brakes are shot. 2002 Dodge Caravan that has seen better days, over 200,000 miles. It has been an exceptional vehicle and moved me a million times. It was my dads :-) My friend recommended the Hamburg Garage as she has been in the area many years and has had many cars serviced there. Dan was very thorough and attentive to my needs. I am waiting on a settlement any day now, and have not worked in nearly 2 years. Also, I had already put $...

5

Fast service and repaired $200 under original quote. I'm very satisfied and will use them again. Paul LaVasseur

Paul, thank you for your kind review. We look forward to servicing your vehicle in the future.

- The Hamburg Garage
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