Good Morning, David. Thank you for taking the time to leave feedback on our shop. We take these items and our customer's experience very seriously. After doing a little more digging, we have absolutely no record of you ever coming into our Hamburg location. As always, we strive for 100% customer satisfaction. If you have been in for a visit under a different name please let us know so we are able to make this right. Again, thank you for your time and feedback.
- The Hamburg Garage