Whitmore Lake Auto Repair

5

They were very throrough and professional.

5

The work was done fast and great.My car has not run this quit since it was new.They have loner cars too.I would recommend Hamburg Auto to anyone.They sell you what you need and will not rip you off.OUTSTANDING WORK.My thanks to them. Tom Murray

5

Very good people at this shop. I just was in for an oil change but they took care of a couple of pesky warning lights that have false alarming at no extra charge. They gave me some prices for future work so I could compare them or plan for them. Fair rates fast service.

5

The Hamburg Garage has been my "go to" garage since they took over Martin Automotive a few years back. Quality service, timely, and able to explain everything to my non-mechanical brain.

5

They took 5 minutes to look at my F-150 and let me look underneath it! I saw where the transmission leak was coming from and saw what kind of shape the F-150 was in! I would recommend and I will be back. First time there! They inspected for free and other places were charging $120 or more just to diagnose the problem!

5

Great people and great service. Fair and honest. I will return for my auto needs. Thanks guys.

5

The Hamburg Garage always treats me and my family with honesty and respect. The also give their customers quality service at a fair rate.

5

Able to get me in quickly for an appointment. Provided fast, reliable service. Provided clear, detailed information regarding recommended vs. necessary repairs. Will definitely return there for service in the future . Highly recommended.

5

Absolutely, hands down the best customer service! Everyone was extremely polite and I felt comfortable with them every step of the way. They called me and kept me in the loop daily while they were working on my f150. Highly recommend them for all your auto repairs. They are straight shooters!

1

They offered to fill my tire with air, do an oil change, change a wiper blade and change a wiper motor for 400 usd. I laughed at them and drove to detroit and got the job done for 200 dollars. I'm not sure if they thought I was stupid or if was just the normal thing they do for small repairs. It's a shame too, they are so close. I'd likely use them if their prices were reasonable.

Leonard, Thank you for the feedback. Here at The Hamburg Garage we strive to provide every customer with accurate, fair, and reasonable pricing. It seems that we faltered in meeting your expectations for a quote on a replacement wiper motor for your vehicle. There may have been some details missing to provide you with the estimate you were seeking and we apologize if that is the case and we would like to make that right for you. Without seeing the vehicle, or meeting in person, it can be very difficult to assess over the phone exactly what a potential customer wants from their vehicle and this may be the source of our miscommunication. We do our best to give customers a “ball park” price on items so they can budget for repairs, but we do double check all of our pricing once the vehicle is in the shop and we have confirmed what repairs are necessary. We do wish you the very best and hope that you will give us another opportunity to earn your business in the future. Please feel free to call us with any questions that you ever have.

- The Hamburg Garage
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